Richmond Behavioral Health Authority RBHA Crisis Services RBHA Home RBHA Crisis Services RBHA Home
spacer
RBHA Home Mental Health Services Intellectual Disabilities Services Substance Abuse Services Crisis, Intake, and Medical Services Employment Opportunities Purchasing Quality Assurance
 
spacer
spacer
Community Input
 
Donate to Rbha
 
Mission:
RBHA enhances the quality of life for the people of Richmond by promoting and providing quality behavioral health and developmental services that are available, accessible, and cost-effective.

Quality Assurance

Contact Information

Project Management:

Develop, track database for staff credentialing, design and draft agency forms, coordinate & track all Q&S meetings/projects, record minutes for QLC, NPI for staff/agency
Melissa Hobson 819-8731
hobsonm@rbha.org

Student Internships/Volunteers, Incident Reports, HEDIS, BAR-Baseline Analysis of Risk,
Circe Black 819-4024
blackc@rbha.org

CAQH, CAQH PMM database warehouse, HMO/Medicare credentialing

Records Management:

Records Security, Storage and Retrieval, Transportation, Copying, Audit and Inventory,
Sandra Alexander 819-4208
alexanders@rbha.org

Quality of Services/Organization:

Training on Evidenced Based Practices and Diversity, Utilization Management/Chart Reviews
Circe Black 819-4024
Cheryl Williams 343-7625

Quality Assurance:

Liaison activities to Advocacy Groups, LHRC & SHRC, Complaint Resolution, Monitoring services of consumers and family members, Human Rights/Required Reporting Training, Consumer Surveys, Network of Care Partnerships
Laura Nguyen 819-4078
nguyenl@rbha.org

Quality Improvement:

Research Best Practice guidelines, liaison activities to HMO, Colleges/Universities Partnerships, Event Investigations, Outcome treatment measures
Circe Black 819-4024
blackc@rbha.org

Forms Control, Quality Improvement Plan & Event Management Plan

 

spacer
Services

 

spacer


Home
| Mental Health Services | Intellectual Disabilities Services | Substance Abuse Services | Crisis, Intake, and Medical Services
Employment Opportunities | RFP/Bid Opportunities | Quality Assurance

Privacy Notice • © 2008 Richmond Behavioral Health Authority

 

Home Mental Health Services Intellectual Disabilites Services Substance Abuse Services Crisis. Intake, and Medical Services Employment Opportunities Purchasing Quality Assurance